How can my account become suspended?

  1. Your trial has expired and you did not activate a plan.

  2. Your subscription became past due and was de-activated.

  3. You canceled your subscription.

What happens when my account is suspended?

  • All links to your public LaunchNotes page will return a 404.

  • Team members and internal followers on your account will no longer be able to access your LaunchNotes project.

  • No data is lost. Data on your account will be kept intact unless you choose to delete your account.

How do I re-activate my account?

At any time, you may choose a plan to reactivate your account - you can do this by logging into your account and going to the "Upgrade" tab on the left hand side navbar.

As a reference, our pricing page details the different types of plans available, and if you have any questions please do not hesitate to get in touch with us at support@launchnotes.io or on live chat!

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