LaunchNotes keeps every team member across your organization aligned with upcoming releases. In this article, we'll explain the four user types associated with each account, as well as the permissions associated with each role.

Every LaunchNotes account has four user types:

Role hierarchy

At the highest level is the Organization Admin. Organization Admins are the owners of the LaunchNotes account and have full administrative access across the entire account.

Beneath the Organization Admin are three user types: Project Admins, Project Contributors, and Project Stakeholders. Each of these user types have different permission settings.

💡 Tip: For the purposes of pricing and allocations, each Organization Admin, Project Admin, and Project Contributor counts as one Project User

Organization user types

Organization Admins

Organization Admins have full administrative access across the account. Via the "Organization Settings" tab, they can:

  • Access and edit billing information
  • Invite new users and define user roles

💡 Tip: Making any user an Organization Admin will provide full administrative access across the LaunchNotes account and override any specific project-level permissions

Project user types

Project Admins

Project Admins are the owner of individual projects within LaunchNotes. They have full administrative access to a specific project (or set of projects). Admins are often Product Managers, Project Managers, and Engineering Managers.

Project Admins can:

Project Contributors

Contributors are anyone across the business who will be directly contributing to a release. Contributors are often Devs, Content Designers, and Product Marketers.

Contributors can:

  • Create and update releases
  • Invite additional Contributors and Stakeholders to their project

Project Stakeholders

Stakeholders are anyone throughout the business who aren't directly involved in release communications, but are directly impacted by product changes. Most often these are client-facing teams such as Customer Support, Customer Success, Sales, and Account Management.

In some cases, Project Stakeholders might also be external clients or third party contractors who you'd like to provide with read-only access to certain projects.

Stakeholders can:

  • View releases that are internal
  • View releases that are public
  • View updates made to internal releases

🔍 For a high-level overview of user permissions and roles, visit our User Type Permissions page.

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