We give you the ability to customize your email notifications being sent from your account to into your customers' inbox. Adding your own logo, color theme, and being able to send from your own email address by connecting your ESP into your LaunchNotes account, helps create a seamless brand experience for your customers, and adds an additional layer of trust in that your emails are being sent through the platform are coming from your own domain.
This article will cover how to:
💡 All Email customization options can be found under the Email Settings tab, under Project Settings on the left-hand navigation bar.
Branding your emails
Add your company brand color to the emails you send from LaunchNotes. We'll apply some light styling and add your color as a top bar and main button in the body of the email.
Upload your company logo, which will be displayed in the header of your emails.
💡 Custom email colors and logo are available on the Essentials plan and higher.
Connecting your ESP
Connect your Email Service Provider to send from your own trusted domain. We support Sendgrid, Postmark, Mailgun, and SMTP out of the box.
❗ Before setting this up in LaunchNotes, make sure you've verified your
domain with your Email Service Provider.
When selecting your ESP, you'll be prompted to add in the relevant information such as your API key, Domain, Domain Key, etc. in order to get this connected.
❓ If you get stuck along the way, we've linked out to the relevant ESP settings articles. Still stuck? Get in touch with us at email@example.com
Below, you can see how these setting appear in your customers email clients:
Once you're happy with your email customization options, you can send a test email to see what this configuration looks like, under the Email test section, at the bottom of the Email Settings page, which will deliver a test email to your LaunchNotes user inbox, such as the one below:
Customized email templates
Want to take customization even further? We also support fully customized email templates - please get in touch with us if you'd like to learn more on this.
❗ Any questions, queries or feedback, please get in touch with us at firstname.lastname@example.org, or on live chat.